BBM FAQ

1. Why has CMW stopped the BBM consumer service for Android & iOS?

Instant messaging is a very fluid and competitive market. Since 2016 we have tried our best to compete in this market and launch many new features and content that we had hoped would grow the BBM user base. Despite all of our efforts, we found that the network effect of the market leaders is getting stronger and we have been squeezed out of user preferences.

 

 

2. Will the BBM messaging service still be available on my BlackBerry device?

CMW only operates the BBM Consumer service for devices using Android and iOS. The announcement of the BBM Consumer service closing down for devices using Android and iOS will not have any effect on the BBM service operating on BB10 and BBOS devices as that services is operated by BlackBerry Limited and will continue.

CMW is independent of BlackBerry Limited and only licensed the BBM Consumer service for Android and iOS from BlackBerry Limited.

 

 

3. When will my BBM cease to operate?

BBM Consumer for Android and iOS will continue to operate up to 31st May 2019, after which time the application will stop working.

As an alternative, BlackBerry Limited has launched BBM Enterprise (BBMe) which can be used on devices using Android and iOS which users can download. BBMe is compatible with BBM on BB10 and BBOS devices. For more information on BBMe’s service, please visit https://www.blackberry.com/uk/en/products/messaging/bbm-enterprise/bbme

 

 

4. I have bought stickers, can I download them?

BBM Stickers live inside BBM, unfortunately we cannot export them outside BBM. However, you can issue refunds of your in-app purchases as per Apple App Store or Google Play store documentation.

https://support.google.com/googleplay/android-developer/answer/2741495?hl=en

https://support.apple.com/en-us/HT204084

 

 

5. I have BBMoji, can I still use it?

BBMoji services is tightly integrated with BBM, so you will not able to use BBMoji after 31st May 2019. BBMoji purchases are not refundable.

 

 

6. Will I still able to access BBM Services?

Indonesia services:

• BBM Dana is not accessible after the BBM service shuts down. You can instead download the standalone DANA App on Android or iOS to continue using DANA balance and services.  Your DANA balance still remains in your DANA account. The transition is simple: download DANA App, login using the same phone number in BBM and the same PIN number you used for your DANA account, then you will get your Dana balance and do transactions.

• BBM News is not accessible after the BBM service shuts down.  We recommend you to use the Kapan Lagi Youniverse news aggregator called Potret App, available on both Androidand iOS.

• BBM Sport is not accessible after the BBM service shuts down, but you can access bola.comto get sport news and schedules.

• BBM Vidio and Live TV are not accessible after the BBM service shuts down, but you can directly access all Vidio content on vidio.com or download the Vidio App on both Android and iOS.

• Users will not be able to shop on Bukalapak through BBM after shutting the BBM service shuts down.  You can directly access bukalapak.com for your daily shopping or download the Bukalapak App on both Android and iOS.

• BBM Kupon is not accessible after the BBM service shuts down.   You can directly access lakupon.com to continue to get great value coupons.

• BBM Karir is not accessible after the BBM service shuts down.  You can directly access karir.com to get the latest job openings.

• BBM Polls is not accessible after the BBM service shuts down.

Rest of the World Services:

• 7awi – Some of the 7awi services can be still accessed directly after the BBM service shuts down as per the links below:

  • 3oud – Users can continue to visit http://www.3oud.com/

  • Alqiyadi – Users can continue to visit http://www.alqiyady.com/

  • Ramadan – This will not be accessible after the BBM service shuts down

  • ArabsTurbo – Users can continue to visit http://www.arabsturbo.com/

  • GIFS – This will not be accessible after BBM service shuts down

  • Layalina – Users can continue to visit https://www.layalina.com/

  • Ra2ej – Users can continue to visit https://www.layalina.com/

  • Sa2eh – Users can continue to visit https://www.sa2eh.com/

  • Jamal – This will not be accessible after the BBM service shuts down

  • Yummy – This will not be accessible after the BBM service shuts down

• DiscoverTV – This will not be accessible after the BBM service shuts down

• Football365 – Users can continue to visit https://livescore.football365.com/

• Tennis365 – Users can continue to visit https://livescore.tennis365.com/

• PlanetF1 – Users can continue to visit https://live.planetf1.com/liverace

• GirlTalk South Africa – Users can continue to visit https://za.heyspringster.com/

• GirlTalk Nigeria – Users can continue to visit https://ng.heyspringster.com/

• HotelsCombined – Users can continue to visit https://www.hotelscombined.com

• Ariiyatickets – Users can continue to visit https://www.ariiyatickets.com

• Nairabox -Users can continue to visit https://www.nairabox.com/

• QuickTeller- Users can continue to visit https://www.quickteller.com/

• Rewards & Value – This will not be accessible after the BBM service shuts down. See below point 6 regarding the use of your existing Rewards & Value.

 

 

7. What about my current Rewards & Value balance?

Your existing rewards need to be redeemed by 20th May 2019, or your accumulated points balance will be forfeited with on the BBM service shut down date of 31 May, 2019.

 

 

8. What about my current DANA balance?

Your DANA balance still remains, you can download the standalone DANA App on Android and iOS to continue using DANA balance and its services. The transition is simple: download DANA app, login using the same phone number in BBM and the same PIN number you used for your DANA account, then you will get your DANA balance and will be able to do transactions.

 

 

9. What happens to my data in the BBM application?

• Photos, videos and files shared through BBM: This content is available for download directly from the BBM application prior to closing the service.

• Contacts: Your contacts cannot be exported from the BBM application.

• Feeds: Your feeds cannot be exported from the BBM application.

Once the BBM service is shut down, you will not be able to open BBM on your device to see any old or new messages, or retrieve asset files.

 

 

10. What happens to my data stored in the BBM servers?

Please note that CMW does not store your messages (chat) or asset files as they are stored in the BBM application on your device. Messages and asset files such as photos, documents and videos are only stored on the BBM servers until they are downloaded by users. If not downloaded within 7 days, these messages and asset files are then deleted.

Once the BBM service is shut down, you will not be able to open BBM on your device to see any old or new messages, or retrieve asset files.

Once the BBM service is shut down, we will be deleting other data such as channels and feeds which is stored on our BBM servers within 7 days of the service shutting down, other than data we are required to keep for legal reasons.  However, the process to delete data from our Cloud infrastructure will take up to 180 days.

 

Time to Say Goodbye – English Version

Today we’re announcing that we will be closing BBM consumer service on 31 May 2019.

Three years ago, we set out to reinvigorate BBM consumer service, one of the most loved instant messaging applications, as a cross-platform service where users can not only chat and share life experiences, but also consume content and use payment services.

We poured our hearts into making this a reality, and we are proud of what we have built to date.

The technology industry however, is very fluid, and in spite of our substantial efforts, users have moved on to other platforms, while new users proved difficult to sign on.

Though we are sad to say goodbye, the time has come to sunset the BBM consumer service, and for us to move on.

We are grateful for your support and wish to thank everyone, especially our users, partners, and employees, for being part of the BBM consumer service journey.

We hope you will cherish many fond memories of BBM consumer service that helped shape messenger platforms to become what they are today.

For more details, please visit the FAQ page by clicking the link below: https://bbmtek.wordpress.com/2019/05/31/bbm-faq/

 

Time to Say Goodbye – Versi Bahasa Indonesia

Hari ini kami mengumumkan bahwa BBM akan berhenti beroperasi pada 31 Mei 2019.

Tiga tahun lalu, kami mengawali perjalanan untuk memperbaharui BBM, salah satu aplikasi pesan instan yang paling dicintai. Kami berambisi menghadirkan sebuah layanan lintas-platform yang memungkinkan pengguna untuk tak hanya berkirim pesan dan berbagi cerita, tetapi juga menikmati berbagai konten dan bahkan membayar aneka tagihan.

Kami telah mencurahkan hati dan tenaga kami untuk mewujudkannya, dan kami bangga atas apa yang telah berhasil kami capai hingga saat ini.

Namun, tak dapat dipungkiri, industri teknologi begitu dinamis. Walau kami telah mengerahkan berbagai upaya, banyak pengguna memilih beranjak ke platform lain, sementara pengguna baru sulit untuk didapat.

Walaupun berat, kini telah tiba waktunya untuk kami pun beranjak.

Kami mengucapkan terima kasih pada para pengguna, mitra, dan karyawan kami yang telah menjadi bagian dari BBM selama ini. Dukungan Anda sangat berarti bagi kami.

Kami harap Anda akan terus mengenang berbagai memori indah bersama BBM yang telah turut membentuk masa depan platform pesan instan hingga hari ini.

Untuk informasi lebih lanjut, silahkan kunjungi halaman bantuan dengan mengklik link di bawah ini: https://bbmtek.wordpress.com/2019/05/31/bbm-faq/

Newest BBM Brings @Mention Feature in Group, Video Post in Feeds for iOS, and More!

Hello @BBMers! We’ve got some exciting features to share with you today, from the capability to directly mention members in Group to more, fun ways to reply in chat, post in Feeds, and invite Friends to BBM. So be sure to upgrade your favorite messaging app in Google Play and App Store.  Read on for more details  about our most exciting, new features below.

 

Capture the attention of specific individuals in Group with @Mention feature

Group conversations are part of our everyday lives as we connect with our core and extended family, colleagues in multiple department, and friends in the same community. So how do we ensure that our important information will reach specific family member without being lost from other newer messages? How do we refer a colleague to the right person in charge? Simply tag the member(s) by using our newest @Mention feature!

Start by typing @ along with the first few letters of the name to have the recommended list appear on top of the chatbox. The @Mention feature can also be used when you reply messages and when you send image, video and document in BBM Groups. The member you tag will have an @ icon follow by the number (depending on how many times you mentioned the member) when he/she enters the group. Tapping on the @icon will directly show your chat.

 

Share your favorite moment or funny clip through Video Post in Feeds (iOS)

This highly requested feature was first available in Android, but now iOS users can also upload and view video post in both Feeds and Timeline (your profile or friend’s profile). This gives iOS users greater variety to express themselves and update their life events through a combination of text, classic BBM-emoji, image and now video.

Start off by clicking on “What’s on your mind” to see the Create Post screen, then click on the media icon. You’ll start in the image gallery by default so switch to the video tab. Choose any video, enter any caption (optional) and click “Done” once you finish.

 

Freedom to write/share longer status update in Feeds and receive notification! (Android)

We’re no longer restricting you to squeeze all your thoughts and feelings under 160 characters. Now we’ve extend the limit to 65,000 characters, allowing you to write descriptively until your heart’s content. It’s perfect for sharing long, inspirational messages or copying & pasting important information from a website.

Best of all, now you’ll never missed out on any interaction that happens around your status. You’ll receive instant notification on your phone when someone likes or comments on your status. But just in case you’re not a fan of receiving this push notification, we’re also giving you the freedom to adjust based on your preference. Simply check out the “Feeds & Timeline options” under the  “Notifications” setting.

 

Have more fun with your replies by using sticker, BBMoji, image and video!

At BBM, we’re always asking ourselves “How do we make chatting feel like it’s the closest thing to being there in person?” Since it can be difficult to reply words with well…words, we’ve added four different options to expressively share your response. For both Android and iOS users, you can choose from our thousands of stickers and even your own personalized sticker, BBMoji, to reply to text bubble, sticker bubble and BBMoji bubble. Specifically for Android users, you can even add image and video to respond to text bubble.

 

Invite your Social Circle on Facebook Messenger and Whatsapp to BBM

If you’re enjoying BBM and like the new features we’ve been promoting on our recent release, be sure to tell your family and friends about it! We’ve made it easier for you to invite them on Facebook Messenger and Whatsapp. On the ‘Contacts’ tab, select ‘Invite friends to BBM’ to see all the available options, which will depend on which apps are downloaded on your device. We’re counting on you, our loyal BBM users, to spread the word around!

 

We hope all these new features will enhance your experience in BBM! Don’t wait to take advantage of all the new and improved features on your favorite mobile app for chatting.  Be sure to upgrade now via Google Play today and App Store.

New BBM Update brings PIP Mode for Video Call, Image Editor, Chat List Improvement and New Navigation!

Happy New Year 2019 to all BBM Users! We’ve made tremendous progress in 2018 by releasing BBMoji, BBM Desktop, Group War and more! But now we’re looking ahead with our first update of the year and we’re excited to share the numerous features we’ve created to improve your experience on BBM! Read on for details, or check the preview in the “What’s New” section in the App Store (coming soon!) or Google Play when you download the new version.

Multitask away with the new Picture in Picture Mode for Video Call (Android only)

You’re catching up with your family or spending quality time with your special someone in a video call when suddenly a notification diverts your attention. Now on BBM, you can check say notification or chat with your other friends on BBM without hanging up the call. It’s perfect for multitasking!

Simply hit the back button during a video call and the screen will be minimized. To make it more convenient, the minimized video call will stick to one of the four corners of your phone, leaving most of your screen free to do any activities.

Grow your group by inviting family and friends outside of BBM (new on iOS)

To make our new 500-member Group easy to fill with your loved ones, we first added an option for other members to send group invites without admin approval. Then we added the option of sharing QR Code for easy scanning to users on BBM. Now we’re extending the invitation to non-BBM users with the Group invite link. The moment you make a new group, you’ll instantly see a “View invite link” offer to copy or share the link to your social circles outside of BBM.

Admins who already have a group can check the Invite Link by clicking their Group name/avatar and selecting ‘Invite to Group via link.’ You’ll then have a choice to either create, copy, share or remove the link. When a contact from your Phonebook joins BBM, you’ll receive a notification so you can start yapping away.

Personalized your image directly on BBM with the new image editor

Now both Android and iOS users can save time by directly editing their image on BBM before you send the picture. Add more creativity as the new image editor lets you choose from 12 different colors and various brush sizes for you to freely write or doodle away. We’ve been having fun with this feature by drawing a blue afro on our friend. It’s also been super helpful to point out which clothes our family should buy. To make it even more convenient, we’ve also added the capabilities to crop & rotate the image.

Improvements to Chat List: Pin your favorite chat and mark as read

Reserved the top spot on your chat list for your favorite group or special someone by pinning their chat. This new feature allows you to pinned up to three chats on top for easy and quick access to chat with the person or group you most frequently communicate.

If you are involved in many groups but have very little time to read them all, then you can mark the chat as read without opening each one. Both the pin chat and mark as read features can be access by long pressing on a chat.

Simpler navigation: New ‘Calls’ tab lets you make calls easier

Calls will now occupy the 2^nd tab of BBM, showing your history of missed, incoming and outgoing calls. You can also access the contact picker directly by clicking on the blue phone button. The change to make Calls more prominent will eliminate the hassle of entering a chat just to call your family and friends. Also as part of the new navigation, Contacts will be moved to the fifth tab. If you want to access the More tab, you can simply click your avatar icon on the top left of any tab.

We hope all these new features will enhance your experience in BBM! Don’t wait to take advantage of all the new and improved features on your favorite mobile app for chatting.  Be sure to upgrade now via Google Play today and keep a lookout for App Store’s new update.

[Indonesian Only] BBM Launches Pulihkan Palu Donggala Donation Platform to Help Earthquake and Tsunami Victims

Users can donate in denominations from Rp10,000 to Rp 1 million to help victims in Palu and Donggala

Jakarta, October 12, 2018 – BBM has started a fundraising campaign today to help survivors in Central Sulawesi. From 12 October to 31 October, members of the public can make their donations via “Pulihkan Palu Donggala” in BBM.

Pulihkan Palu Donggala is a joint initiative by Emtek, BBM, BukaLapak, SCTV, Indosiar, KapanLagi Youiverse and DANA together with Yayasan Pundi Amal Peduli Kasih (YPP).

How to Donate

Users who want to make a donation can:

• Open the BBM App or click here
• Click on “Pulihkan Palu Donggala” icon in DANA Tab
• Select donation in denominations of 10.000, 50.000, 100.000, 250.000, 500.000, 1.000.000 and the payment can be made via bank transfer, credit card or DANA balance.

According to The Indonesian National Board for Disaster Management (BNPB) on Thursday, October 11, the death toll has risen to more than 2,000 people, with over 10,000 people injured,16,000 people have been displaced by the quakes, and about 2.4 million in Donggala and Palu will need humanitarian aid.

Donations collected through this fundraising campaign will be channeled cumulatively with donation from other communities, and distributed by YPP, which has been coordinating efforts to bring emergency reliefs such as food and blanket distribution for Palu, Sigi and Donggala communities; food distribution and health care services for earthquake victims in Lombok. Donors will able to view distribution aid activities through YPP website and on Liputan6.com.

*BBM is available on the App Store and Google Play for free download

BBM Luncurkan Platform Donasi ‘Pulihkan Palu Donggala’ Untuk Bantu Korban Gempa dan Tsunami

Pengguna dapat melakukan donasi mulai dari Rp10.000 hingga Rp1 juta untuk membantu korban di Palu dan Donggala

Jakarta, 12 Oktober 2018 – BBM pada hari ini telah memulai kampanye penggalangan dana untuk membantu para pengungsi di Sulawesi Tengah. Publik dapat memberikan donasi melalui fitur Pulihkan Palu Donggala mulai 12 – 31 Oktober 2018.

Pulihkan Palu Donggala merupakan inisiatif gabungan dari Emtek, BBM, BukaLapak, SCTV, Indosiar, KapanLagi Youniverse, dan DANA, bersama Yayasan Pundi Amal Peduli Kasih (YPP).

Cara Berdonasi

Masyarakat yang mau berdonasi bisa melakukan langkah berikut:

• Buka aplikasi BBM atau klik di sini
• Pilih fitur “Pulihkan Palu Donggala” di DANA Tab
• Pilih donasi mulai dari Rp10.000, Rp50.000, Rp100.000, Rp250.000, Rp500.000 atau Rp1.000.000
• Pilh metode pembayaran yang bisa menggunakan transfer bank, kartu kredit ataupun saldo DANA di BBM.

Menurut data Badan Nasional Penanggulangan Bencana (BNPB) (11/10), jumlah korban meninggal terus meningkat hingga lebih dari 2.000 orang, dengan lebih dari 10.000 orang luka-luka, 16.000 orang kehilangan tempat tinggal karena gempa bumi, dan sekitar 2,4 juta orang di Donggala dan Palu membutuhkan bantuan kemanusiaan.

Donasi yang terkumpul dari kampanye ini akan disalurkan secara kumulatif dengan donasi dari masyarakat lainnya yang dikirimkan melalui Yayasan Pundi Amal Peduli Kasih (YPP), yang telah mengkoordinasikan upaya membawa bantuan darurat seperti distribusi makanan dan selimut untuk masyarakat Palu, Sigi dan Donggala, serta distribusi makanan dan layanan perawatan kesehatan bagi korban gempa di Lombok. Para pendonor akan dapat melihat kegiatan bantuan distribusi melalui situs YPP dan Liputan6.com.

*BBM tersedia di dalam App Store dan Google Play secara gratis

Kirim Uang Melalui Chat, Tab Terbaru DANA dan Fitur Eksklusif Lainnya untuk Pengguna Indonesia!

Rasakan pengalaman BBM terbaru untuk Android dan iOS. Di dalam versi terbaru BBM, ada dua fitur utama khusus untuk pengguna Indonesia: Kemampuan transfer uang ke sesama pengguna BBM (P2P transfers) dan tab baru DANA (menggantikan tab Discover).

Baca selengkapnya di bawah ini dan pastikan Anda memperbarui BBM hari ini untuk menemukan lebih banyak fitur baru dan peningkatan lainnya.

Kirim Uang Melalui Chat

BBM sekarang secara resmi menjadi aplikasi chat pertama di Indonesia yang menghadirkan fitur transfer uang antar teman melalui chat!

Dengan menggunakan DANA di BBM, sekarang Anda dapat mentraktir teman dan keluarga Anda untuk makan di restoran, membelikan hadiah, pulsa telepon, dan lainnya. Penerima juga dapat menggunakan uangnya untuk membeli paket data dan telepon, membayar tagihan (listrik, air, cicilan, BPJS Kesehatan), membeli voucher Google Play, atau menarik saldo DANA secara langsung ke rekening Bank (ATM Bersama) Anda.

Untuk dapat menggunakan fitur ini Anda harus mengaktifkan DANA melalui tab DANA, dan mendaftar sebagai akun premium.

Saat Anda mau Kirim Uang, ikuti langkah mudah berikut:

1. Buka layar chat dengan orang yang Anda mau kirim uang, lalu ketuk tanda “+”
2. Pilih menu “Kirim Uang”
3. Masukkan jumlah uang yang mau Anda kirim, dan tambahkan pesan yang ingin disampaikan
4. Masukkan PIN untuk verifikasi transaksi
5. Semua sudah selesai, uang sudah masuk ke dalam saldo DANA teman Anda.

 

Kunjungi Tab Terbaru DANA

Pengguna akan menemukan tab Discover telah berubah menjadi tab DANA, dengan bagian terpisah antara DANA dan layanan BBM lainnya. Kami membuat perubahan untuk membantu pengguna menemukan berbagai layanan DANA yang telah tersedia.

Layanan DANA saat ini muncul di bagian atas layar, tetapi Anda dapat memindahkan layanan BBM yang Anda suka untuk ditempatkan di bagian Favorit di atas (khusus Android). Untuk melakukannya:

• Buka tab DANA / Discover dan pilih Edit di sudut kanan atas
• Ketuk tombol merah “-” untuk menghapus layanan dari Favorit.
• Ketuk tombol biru “+” untuk menambahkan layanan ke Favorit.

Setelah Anda menempatkan layanan yang paling sering digunakan di Favorit, Anda akan dapat mengaksesnya lebih cepat!

 

Mainkan DANA Kaget

DANA Kaget atau Lucky Money adalah fitur menarik bagi pengguna BBM untuk berbagi uang dengan komunitas dalam grup chat BBM. Anda dapat membagikan uang secara acak ke beberapa anggota, dan jumlah yang diterima setiap anggota grup akan berbeda – membuat DANA Kaget ini menjadi fitur yang menyenangkan dan menarik bagi komunitas Anda.

Cara untuk bermain DANA Kaget sangat mudah:

1. Buat grup chat bersama teman-teman Anda (maksimal 300 pengguna)
2. Ketuk ikon “+” di grup chat, lalu pilih “Dana Kaget / Lucky Money”
3. Masukkan nominal yang ingin Anda bagikan dengan grup Anda
4. Gambar amplop akan muncul di grup chat Anda. Anggota grup chat Anda harus menekan gambar amplop dengan cepat untuk meraih DANA Kaget / Lucky Money
5. Ciptakan keseruan dan kejutkan teman-temanmu dengan DANA Kaget hari ini!

 

Mengubah Latar Belakang Chat (khusus Android)

Masukan Anda kami dengarkan. Kami tahu Anda telah meminta fitur untuk mengubah latar belakang chat menjadi foto favorit untuk membuat layar chat Anda lebih personal. Sekarang, Anda dapat memilih gambar dari galeri ponsel untuk dijadikan gambar latar chat.

 

Upgrade Grup Chat BBM Anda: Lebih Banyak Anggota, Status “D” dan “R”

Mulai chat dan berbagi dengan teman Anda, keluarga, teman kantor dan komunitas dengan Grup BBM yang baru yang sekarang ini bisa menampung hingga 300 anggota!

Lihat status ‘D’ (Delivered) dan ‘R’ (Read) untuk masing-masing anggota grup, bagikan semua jenis dokumen dan media, pengalaman menonton Vidio bersama (hanya di Indonesia) dan berbagi uang dalam grup BBM dengan fitur DANA Kaget/Lucky Money dari DANA (khusus Indonesia).

Cukup ketuk spanduk yang muncul di grup BBM Anda, ikuti petunjuknya dan Anda siap untuk menikmati berbagai fitur baru di dalam grup!

 

“Like” Postingan di Timeline – Dan Juga Lihat Siapa yang Berikan Like ke Postingan Anda!

Berikan tanda hati atau like dengan ikon baru kami pada status ataupun update dari kontak BBM Anda di Timeline untuk menunjukkan apresiasi Anda. Saat orang-orang meyukai postingan Anda, maka Anda akan melihat jumlahnya di tanda hati. Cukup sentuh angkanya untuk melihat siapa yang menyukai postingan Anda.

Kami menikmati fitur ini saat dalam pengujian. Kami tahu Anda akan “Like” juga!

 

Lakukan Lebih Banyak di BBM Desktop (Khusus Android)

Berinteraksi tanpa hambatan antar gawai dengan BBM Desktop. Sekarang Anda bisa:

Terima dan Unduh dokumen penting di laptop Anda. Cara yang lebih mudah untuk memindahkan dokumen dari ponsel Anda ke komputer.

• Nikmati hari-hari bebas drama dengan fitur Retract berbagai jenis chat (teks, gambar, stiker, dan lainnya!)
• Fungsi reply, delete dan forward sekarang hadir untuk kenyamanan Anda di desktop agar sesuai dengan kenyamanan Anda di ponsel.

Apalagi yang baru?

Pembayaran QR – “Fitur Bayar” sekarang lebih jelas terlihat di tab DANA untuk membuat akses lebih mudah oleh pengguna.

Tolak Panggilan dengan Pesan (hanya Android) – Sedang tidak bisa menerima panggilan suara dan video yang masuk? Sekarang Anda dapat menolak panggilan secara halus dengan mengirim pesan ke penelepon.

Kemampuan untuk Memblokir dan Membuka Blokir Kontak – Apakah Anda sedang tidak ingin diganggu kontak tertentu? Blokir saja. Tinggal batalkan blokir kontak saat Anda kemudian sudah mengalami perubahan hati.

Balas pesan (reply) ke pesan Gambar dan Video di Obrolan – Sekarang Anda dapat langsung menggunakan fitur Reply untuk pesan gambar dan video yang dibagikan dalam chat 1:1.

Preview Sticker di Timeline (khusus iOS) – Penasaran dengan stiker baru yang diunduh teman Anda? Sekarang Anda dapat melihat preview dari Timeline.

Kami lanjutkan kerja keras untuk mempersiapkan versi berikutnya yang akan segera keluar. Pastikan untuk meningkatkan aplikasi perpesanan favorit Anda ini melalui Google Play atau App Store hari ini juga untuk mendapatkan semua peningkatan di versi terbaru. Kemudian, periksa kembali dalam beberapa minggu ke depan untuk peningkatan berikutnya.

Customize Chat Background, New Features on BBM Desktop (Android), Official Accounts and More!

Experience the latest BBM version for Android and iOS. In this latest BBM release, you’ll enjoy the expanded experience of customizing chat background, BBM Desktop (Android only), a new Album Tab in Official Accounts, the easy way to upgrade to new and improved Groups, and be able to “like” your Contacts’ posts and status updates!

Read on and be sure to upgrade your BBM today to discover more other new features and improvements.

 

Customize Your Chat Background (Android only) 

You spoke. We listened. We know that you’ve been requesting for the ability to change your chat background with your favorite photo to make your chat screen more personalized. Now, you can pick an image from your Gallery and set as chat background.

 

Do More on BBM Desktop (Android only) 

Interact seamlessly across devices with BBM Desktop. Now you can:

• Receive and download important documents on your laptop. It’s an easier way to get a document from your phone to computer.
• Enjoy drama free days with Retract on various chat bubbles (text, image, sticker and more!)
• Reply, delete and forward functions are now here for your convenience to match your experience on the phone.

 

Album Tab in Official Accounts

Access all images and videos in a grid view from the new Album Tab in Official Accounts. You can also like and comment on any media posted by the Official Account that you follow, or even connect with people within the community who share similar hobbies and passions.

So, follow your favorite Official Accounts today to receive the latest product information, promotions or updates directly from your favorite brands or artists!

Upgrade Your Groups: Add More Members, “D” and “R” Status

Start chatting and sharing with your friends, family, co-workers and communities with our new BBM Groups that can now allow up to 300 members!

See ‘D’ (Delivered) and ‘R’ (Read) status for each group member, share any type of document and media, experience watching Vidio together (Indonesia only) and share money in a group with our DANA Lucky Money feature (Indonesia only).

Simply tap a prompt at the top of your current Groups, follow the instructions and you are ready to enjoy all these new features in your groups!

 

“Like” Timeline Posts-And See Who Liked Yours!

Tap! Tap! at our new heart icon on Feeds to show how you appreciate your BBM contacts’ status and posts updates. When people like your posts, you’ll see a number below the heart icon. Simply tap the number to see a list of who they are.

We’ve been enjoying testing this new feature. We know you’ll “like” it too!

 

For Indonesia: Send Money via Chat

BBM is now officially the first chat app in Indonesia that enables peer-to-peer money transfer via chat!

Now you can pay friends and family for shared restaurant bills, gifts, phone vouchers, and anything else. The receiver can use the funds to buy talk time or internet data for their mobile phones, pay bills (electricity, water, installments, BPJS health insurance), get a voucher for Google Play, or cash out their DANA credits from their bank account (ATM Bersama) instantly.

To enable the feature, you must first activate DANA via the DANA tab, and register as a premium user. (No fee required.)

When you want to send money, follow these easy steps!

1. Open a chat with the person you want to send money to, and click the “+” icon.
2. Select Send Money.
3. Input the amount you wish to send, and add any comment.
4. Enter your PIN to verify the transaction.
5. It’s all done!

 

For Indonesia: Play DANA Kaget

DANA Kaget or Lucky Money is an exciting feature for BBM users to share money with their community in a group chat. You can randomly share money to several members, and the amount received by each member would be different – making this fun and intriguing for your community.

Here’s how you can play DANA KAGET easily:

1. Create group chat together with your friends (max. 300 users)
2. Tap “+” icon in Group Chat, then select “Dana Kaget/Lucky Money” feature
3. Insert the amount that you’d like to share with your group
4. An envelope banner will pop-up in your chat group. Members in your group must tap on the envelope quickly in order to grab the DANA Kaget/Lucky Money
5. Have fun and surprise your friends with DANA Kaget today!

 

 

What Else is New?

• Decline Call with a Message (Android only) – Not free to take an incoming voice and video call? Now you can decline a call gracefully by sending a message to the caller.
• Ability to Block and Unblock Contact – Do you wish to be undisturbed from certain contacts? Just block and unblock the contacts when you have a change of heart.
• Reply to Image and Video on Chat – Now you can directly reply to images and videos shared in 1:1 chats.
• Preview Sticker on Timeline (iOS only) – Curious with your friends’ new sticker packs? Now you can preview from their timeline. 

 

We’re already hard at work on the next release, due out soon. Be sure to upgrade your favorite messaging app via Google Play or the App Store today to take advantage of all the improvements in the latest release. And check back in a few weeks for the next round of improvements.

Time Travel with BBM Messenger’s ‘Decades Trivia Challenge’ to Win Shopping Sprees in Canada and the US

Answer questions related to decades between 70s to 00s and users stand to win Visa gift cards worth $250 to $1000

Toronto – September 13, 2018 – BBM Messenger is thrilled to announce the launch of a fun and exciting ‘Decades Trivia Challenge’ contest, which quizzes its users in Canada and the US on fun facts between 1970s and 2000s.

The ‘Decades Trivia Challenge’ will feature daily trivia questions over the course of the four-week contest. Each week, the trivia will feature questions from a select decade, with the first week centering on questions from the 2000s, and the subsequent week on the 90s, then the 80s and finally the 70s.

Available in the BBM Discover menu, the ‘Decades Trivia Challenge’ allows users to enter into a grand prize sweepstakes for a $1000 Visa gift card, as well as the opportunity to play daily trivia questions for a chance to win weekly $250 Visa gift card prizes!

“This contest is themed around appealing to a wide variety of age groups of those born in the various decades featured. We encourage our valued users to spend time and have fun in BBM, with a chance to be rewarded at the same time,” says Matthew Talbot, CEO of Creative Media Works, the company that operates and runs BBM Consumer globally.

The ‘Decades Trivia Challenge’ will run for a month from September 12, 2018 and end on October 8, 2018. Download BBM via Google Play or the App Store to participate today!

BBM and 7awi Launch ‘Back-To-School’ Trivia Contest Across GCC Countries

Users stand to win shopping vouchers worth between US$200 and US$1000 in the 4-week contest

Dubai – September 6, 2018 – BBM is excited to team up with 7awi to launch a ‘Back-To-School’ Trivia Contest for BBM users in the GCC region, namely Saudi Arabia, United Arab Emirates, Bahrain, Oman, Kuwait and Qatar.

Available in the BBM Discover menu, the Back-To-School Trivia Contest automatically registers BBM users who visit the service with a chance to win a shopping voucher worth US$1000 in the Grand Prize Sweepstakes. Users can also participate in the weekly trivia contest by submitting a correct answer and be one of the lucky weekly draw winners to win shopping vouchers worth US$200.

“Back to School is a major season for advertisers in the region who are targeting students and their parents to offer compelling offers and services,” says Matthew Talbot, CEO of Creative Media Works, the company that operates and runs BBM Consumer globally. “BBM is a key mobile channel for popular 7awi properties such as Layalina, Yummy and Ra2ej in the GCC region. With an increasing appetite for consuming content on mobile, the Trivia presents a great fun and engaging platform for students and parents to be quizzed, entertained and a chance to win prizes at the same time.”

Anas ‘Andy’ Abbar, CEO of 7awi, says: “BBM has proven to be a strategic partner and venue for 7awi properties. The healthy growth of our subscribers is a great testimonial that our content on BBM Discover is the sweet spot for our GCC audience. We are excited about the partnership and value the continuous support from BBM.”

The ‘Back-To-School’ Trivia Contest will run for four weeks starting August 31, 2018 and ending on September 27, 2018.

Download BBM via Google Play or the App Store to participate today!

 

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About 7awi

7awi (pronounced as Hawi) is a digital publishing platform. In Arabic, 7awi means content and wizards. We are the Wizards of Arabic Content and our mission is to “To inform and entertain the young Arab audience!”

7awi has an established network of digital destinations covering lifestyle, fashion, autos, travel, food, technology, classifieds and services. In addition, we have developed our research and insights platform that leverages the 10 million monthly unique users, 30 million social followers across our owned and operated network.

Our focus is Arabic language and our unique proposition is we reach over 20 million monthly visitors and have a growing community of over 20 million monthly visitors and over 30 million social followers. We understand the Arab audience and have the means (content, technology and reach) to deliver the message from advertisers and clients. For more information, visit www.7awi.com

BBM Launches Instant Games to Users in Indonesia

Iconic and popular game titles such as Pac Maker, Jelly Pop, Four Colors, ElastiKitty are available at launch, and more to be added

Jakarta – August 30, 2018 – BBM and Yogrt have partnered to launch BBM Instant Games with an engaging collection of competitive, casual, free-to-play HTML5 games that can be played and shared instantly with BBM users across iOS and Android devices. At launch, 10 game titles will be available to users in Indonesia and more is expected to be added in the coming months.

Located within BBM Discover, Instant Games offers users instant access to HTML5 games with no app download required. Instead, games are loaded on-demand, providing a personalized BBM experience and the ability to share and invite their friends through direct messages in-game.

Each game has a leaderboard that captures the user ranking of top BBM scorers, spurring users to compete with their friends to reach the highest score. Users can also easily revisit their favorite games, which are saved in their games profiles, at any time.

“Indonesia has the largest population in Southeast Asia and the biggest mobile games market by both revenue and players. The number of mobile gamers in Indonesia is set to ^[1]exceed 100 million in 2019,” said Matthew Talbot, CEO of Creative Media Works, the company that operates and runs BBM Consumer globally.

“With gaming as the second most popular activity on mobile next to ‘messaging’, it makes total sense for us to offer value-added content in the place where they’re spending their time—and enable them to connect, share and be entertained simultaneously,” he added.

“We are proud to partner BBM, one of the world leaders in instant messaging application. As the partner of gaming content, we are confident that users will experience a new & enhanced level of entertainment and social interaction within BBM application.” said Jason Lim, Co-Founder of Yogrt.

*BBM is available on the App Store and Google Play for free download.

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About Kongko Digital Pte. Ltd

Kongko Digital Pte Ltd was established in 2014 with a headquarter in Singapore. It has a subsidiary, PT. Akasanet Bumi Nusantara, a Jakarta-based company. Kongko Digital Pte. Ltd is a publisher of “Yogrt” mobile application and scores of HTML5 and mobile games in Indonesia.

^[1] https://www.pocketgamer.biz/asia/comment-and-opinion/67665/indonesia-snapshot-the-largest-mobile-games-market-in-southeast-asia/

For Indonesia Only: New BBM Release Includes Dedicated Asian Games Service in Discover, Plus Watch Asian Games, Vidio & Live TV Together in Group Chat

In anticipation of Indonesia hosting the Asian Games 2018, we’ve been hard at work adding some exciting new features to BBM. The bulk of the improvements focus on helping Indonesian BBM users participate in the various sporting events kicking off in Jakarta on August 18. Read on for details, and don’t forget to update your BBM today in Google Play or the App Store.

Get Asian Games Updates in BBM

As Indonesia prepares to host the Asian Games in the city of Jakarta and Palembang for the first time in 56 years—BBM is also preparing to help you follow Indonesia’s journey every step of the way!

New Asian Games Service in Discover

As one of the official broadcaster of Asian Games, it’s our duty to supply you with comprehensive coverage of this sports event. Get the latest news and footage covering the athletes’ preparation, match highlights and reaction of the results. You’ll also get live updates on the current standing after each sports match. The best part is: you don’t need to have access to TV to watch your favorite sport. You can follow the matches live on BBM!

Hence, let’s join Asian Games – BBM Sport channel immediately by scanning the following QR code:

Watch Vidio, Live TV and Asian Games Videos in Group Chats

With thousands of islands in Indonesia, we bridge the distance between all users by allowing them to watch their favorite shows, sports event like Asian Games 2018 and entertainment together in Group Chat (up to 300 members). You can also share videos from Vidio or Live TV from the Discover tab to 1:1 or Group Chat, so everyone can watch videos at the same time right in your group chats!

This new feature creates a virtual living room where your friends and family can watch the games live. The video will pop-out to fill your screen, allowing greater flexibility as you can watch and cheer on the home team, while simultaneously chatting with each other as the athletes perform and the action unfolds.

To make it work, select Asian Games from the Discover tab or from your attachment panel. Chose the video you want to watch in chat, and then select Send to Chat. It’s the perfect way to watch and share your live reaction! Click here for tutorial video.

New DANA Menu in Discover Enables Faster Access to Payment Services

In this release, we’ve added a new DANA menu in Discover with shortcut buttons, making it faster and easier for users to get to specific services. This new design is more prominent as you land in Discover, and also features special offers and promotions in a rotating placement. Swipe through the banners to see all the promotions we have to lighten your financial expenditure such as our 50% cashback on selected phone vouchers.

For registered users, tap on the arrow near your balance to go to the DANA homepage, or the new shortcut buttons for Topup, Pulsa, Pocket will get you where you want to go in fewer taps!

New to DANA? Just tap on the blue banner at the top of Discover to start the registration process.

That’s it for now. Check back in another few weeks for information on the next release. And don’t forget to download the new BBM today in Google Play or the App Store to enjoy the exciting Asian Games!

Eksklusif untuk Pengguna Indonesia: Rilis BBM Terbaru Berikan Layanan Asian Games di Discover, dan Menonton Vidio & Live TV Bersama Teman dalam Group Chat

Sebagai bentuk nyata dukungan terhadap Indonesia sebagai tuan rumah Asian Games 2018, kami berupaya keras menambahkan berbagai fitur baru yang menarik di BBM. Sebagian besar peningkatan layanan fokus membantu pengguna BBM di Indonesia untuk berpartisipasi dalam berbagai pertandingan olahraga yang akan dimulai pada 18 Agustus 2018. Di bawah ini detil berbagai fitur baru, jangan lupa untuk perbarui BBM kamu hari ini di Google Play atau di App Store.

Dapatkan Perkembangan Asian Games di BBM

Saat Indonesia terus bersiap untuk menjadi tuan rumah Asian Games di Jakarta dan Palembang untuk pertama kalinya sejak 56 tahun yang lalu — BBM juga bersiap untuk membantu Anda mengikuti perjalanan Indonesia dalam setiap langkahnya!

Layanan Baru Asian Games di Discover

Sebagai salah satu official broadcaster Asian Games bersama Emtek, sudah menjadi tugas kami memberikan Anda liputan komprehensif tentang acara olahraga ini. Dapatkan perkembangan berita dan video terbaru yang meliputi persiapan atlet, cuplikan pertandingan pilihan dan komentar setelah pertandingan. Anda juga akan mendapatkan perkembangan secara langsung tentang pertandingan olahraga yang sedang berlaga. Bagian terbaiknya adalah: Anda tidak perlu menonton televisi untuk menyaksikan pertandingan olahraga favorit. Anda dapat mengikuti pertandingan secara live streaming di BBM!

Untuk itu, segera gabung Channel Asian Games – BBM Sport dengan scan QR code berikut:

Menonton Vidio, Live TV dan Asian Games Dalam Group Chat

Dengan ribuan pulau yang ada di Indonesia, kami menjembatani jarak dengan semua pengguna untuk menonton acara tv favorit, tayangan olahraga seperti Asian Games 2018 dan tayangan hiburan lainnya di dalam Group Chat (hingga 300 anggota). Anda bisa berbagi video dari Vidio atau Live TV dari laman Discover ke chat dengan orang lain ataupun group chat, sehingga semua orang dapat menyaksikan berbagai video dalam waktu bersamaan di dalam grup!

Layanan baru ini menciptakan ruang tamu virtual dimana Anda bersama teman dan keluarga dapat menyaksikan pertandingan secara langsung. Video akan muncul di layar atas, memungkinkan fleksibilitas yang lebih besar karena Anda dapat menonton dan memberikan dukungan untuk tuan rumah, secara bersamaan chat dengan teman Anda saat para atlet sedang beraksi untuk memberikan yang terbaik.

Untuk memulainya, pilih menu Asian Games dari Discover atau dari attachement panel di dalam layar chat . Pilih video yang Anda mau menonton bersama teman dalam layar chat, lalu pilih Send to Chat. Ini adalah cara sempurna untuk menonton dan mengekspresikan reaksi Anda dan teman secara langsung. Saksikan video panduannya di sini.

Menu DANA yang Baru di Discover Membuat Akses Lebih Cepat ke Layanan Pembayaran

Dalam rilis ini, kami membuat menu DANA yang baru di Discover dengan tombol pintas, membuat akses lebih cepat dan mudah untuk mendapatkan layanan spesifik. Desain terbaru ini akan lebih mudah terlihat saat Anda membuka Discover, dan juga menampilkan fitur promosi dan tawaran spesial terbaru di dalam banner khusus. Geser banner untuk melihat semua promosi yang dapat menghemat pengeluaran Anda seperti 50% cashback untuk voucher pulsa tertentu.

Bagi pengguna yang telah terdaftar, ketuk tanda panah di dekat tombol Balance untuk menuju laman DANA, atau tombol pintas yang baru untuk menuju berbagai fitur seperti Topup, Pulsa ataupun Pocket dengan lebih sedikit sentuhan.

Pengguna DANA baru? Cukup ketuk banner biru di atas laman Discover untuk memulai proses registrasi. Anda tidak akan menyesal untuk bergabung karena saat ini kami sedang mengadakan kompetisi dengan hadiah total hingga Rp17 miliar!

Itulah berbagai perkembangan terbaru BBM saat ini, silakan kembali lagi beberapa minggu ke depan untuk informasi rilis terbaru, dan jangan lupa download BBM hari ini juga di Google Play atau di App Store untuk menikmati keseruan Asian Games!

Celebrate Indonesia Independence Day with #BebasinBebanMu

BBM for Indonesia, BBM for us from Indonesia

In celebration of Indonesia’s 73rd Independence Day, BBM has launched the #BebasinBebanMu (Freedom for Yourself) campaign. #BebasinBebanMu is inspired by how Indonesian heroes fought for changing the nation to claim its sovereign and independence. The Independence action in this digital era is realised with the freedom to be yourself and what you want to be without any burden.

“Since becoming part of the Emtek Group in Indonesia in 2016, BBM is literally made in Indonesia, for Indonesians. We’ve evolved from a pure messaging application to a social ecosystem. We’re aggressively expanding our talent pool in Indonesia and working with best-in-breed partners to bring locally relevant, customized features, content and services that fit the daily needs and lifestyle of our users in Indonesia,” said Matthew Talbot, CEO of Creative Media Works, the company that operates and runs BBM Consumer globally.

“#BebasinBebanMu aims to inspire all Indonesians to have their own freedom with three campaign themes: Freedom from Payment, Freedom to Shop, and Freedom to Eat,” he added.

Freedom from Payment (#Merdeka Dari Bayar)

The BBM Team will randomly be at 17 hangout places or cinemas in Jakarta and Bandung from August 1-16, 2018. All the bills in the selected places will be paid for by BBM with one condition – all the patrons there will have to download and install BBM. To find out where BBM Team will next visit, obtain your clues from BBM Discover (BBM News, BBM Video, etc) today. So order your food and beverage or buy your tickets, download and install BBM on the spot, and we’ll free you from paying your bills! Click here for the video teaser.

 

Freedom to Shop (#Merdeka Buat Belanja) 

The BBM Team is also running a door-to-door program, visiting residences at random in five cities – Bandung, Medan, Yogyakarta, Surabaya, and Malang – where users will win cash of up to Rp200,000 if they are able to show their updated BBM app and activate DANA account from their phone.

For those who haven’t been visited by the BBM Team, don’t worry, BBM will pay for your purchases through BBM Shopping, Travel and Coupon. Click here for further information; and click here for the video teaser.

 

Freedom to Eat (#Merdeka Buat Makan) 

Fancy dining in romantic Bali, while enjoying spectacular views of the Indian Ocean? Participate in the Freedom to Eat contest and you’ll stand a chance to win the Grand Prize to dine *anywhere in Indonesia of your choice (including accommodation). From August 9-26, 2018 take part in the daily contest by clicking on the Merdeka Buat Makan contest icon in BBM Discover and you’ll also get to win daily prizes. Click here to find out how you can participate.

Don’t miss the great opportunity of #BebasinBebanMu and celebrate Indonesia Independence Day with BBM. Download and update your BBM from App Store and Google Play today.

 

*Terms and conditions apply